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Privacy Policy for Emerald Sail

Effective Date: March 09, 2023

At Emerald Sail, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website emeraldsail.com and engage with our services.

1. Information We Collect

We may collect personal information from you in various ways, including but not limited to:

• Contact Information: Name, email address and phone number.

• Usage Data: Information about how you use our website and services.

• Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience on our site.

2. How We Use Your Information

Emerald Sail uses the information we collect for various purposes, including:

• To provide and maintain our services.

• To communicate with you, including sending you marketing communications via email and SMS messages.

• To respond to your inquiries and support needs.

• To improve our website and services.

• To comply with legal obligations.

3. Email and SMS Marketing

By providing your email address and/or phone number, you consent to receive marketing communications from us, including promotional emails and SMS messages. You can opt-out of these communications at any time by following the unsubscribe instructions included in each email or by replying "STOP" to any SMS message.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

• With service providers who assist us in operating our website and conducting our business.

• When required by law or in response to legal requests.

• In connection with a merger, sale, or acquisition of all or a portion of our business.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access your personal data.

• The right to request correction of inaccurate data.

• The right to request deletion of your personal data.

• The right to withdraw consent for marketing communications.

To exercise these rights, please contact us using the information provided below.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website with a new effective date. We encourage you to review this Privacy Policy periodically for any changes.

8. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Emerald Sail LLC

7901 4th St N, Saint Petersburg, FL 33702

info@emeraldsail.com

+1 904-800-SAIL (7245)

Frequently Asked Questions

We have compiled a list of frequently asked questions along with information about yacht charters. If you have any additional questions, please feel free to reach out to us!

An all-inclusive sailing charter typically includes the yacht, crew, meals, beverages, and In most cases additional activities like snorkeling or fishing gear.

Yes! We encourage you to customize your itinerary to include your preferred destinations and activities.

The capacity varies by yacht. Most yachts can accommodate between 4 to 12 guests comfortably. Please check with us for specific yacht details.

All our yachts are equipped with safety gear including life jackets, first aid kits, and emergency communication devices. Our crew is trained in safety protocols.

Meals are typically prepared by our onboard chef and can cater to dietary restrictions. You can choose from local cuisine, international dishes, or specific meal preferences.

Yes, most inclusive charters include a selection of alcoholic and non-alcoholic beverages. Specific details can be discussed prior to your trip.

Yes, most charters have a minimum duration, often ranging from 5 to 7 days, depending on the yacht and destination.

Departure and return times can vary based on your itinerary and preferences. Generally, charters start and return by 12 PM.

We provide detailed directions and assistance for transportation options to the departure location. Transfers can also be arranged upon request.

Tipping is appreciated but not mandatory. A standard guideline is around 15-20% of the charter cost, depending on your satisfaction with the service.

Our consultants is always ready to help you with all your questions and requirements before and during your trip. Each catamaran's crew is very experienced with local waters and are ready to help you during your vacation with any question/need you might have.

Absolutely! We welcome families with children and can provide child-friendly activities and accommodations.

Policies regarding pets vary by yacht and charter company. Check in advance if pets are allowed and what requirements might apply.

We offer the highest level of comfort available. All our catamarans have A/C, unlimited use of water on board and WiFi, 220/110/12 V electricity, large king or queen-size cabins with individual showers and toilets.

Safety is our priority. If weather conditions are unsafe, we will adjust the itinerary or reschedule activities as needed.

Hurricane season typically occurs from August through October.

No sailing experience is necessary. Our professional crew will handle all sailing operations while you relax and enjoy the experience.

We recommend bringing personal items such as swimwear, sunscreen, hats, light clothing, and any special snacks or drinks you might want.

Yes! Many of our yachts are equipped with snorkeling gear, and we can arrange diving excursions if desired.

Yes! Many yachts offer fishing equipment for guests to use. Be sure to check local regulations regarding fishing licenses and practices.

Typically a 50% deposit is required upon signing the contract, with the remaining 50% due two months before the start of the charter.

We accept wire transfers and major credit cards, with additional fees for card payments.

You can book a charter by contacting us through our website or by phone. It’s advisable to book well in advance, especially for peak seasons. A deposit is usually required to secure your reservation.

Yacht charter basics

Sailing catamaran

With spacious layout and stable design, this type of yacht provides ample room for relaxation and entertainment. The sailing catamaran's open deck space allows guests to soak up the sun, enjoy panoramic views, and even engage in water sports activities. Inside, the yacht boasts comfortable cabins, a well-equipped kitchen, and a stylish lounge area, creating a cozy and inviting atmosphere.

Luxury yacht charter food service

With a dedicated team and professional chef, guests can expect exquisite meals prepared with the finest ingredients. From gourmet breakfast spreads to sumptuous multi-course dinners, every meal is tailored to the preferences and dietary requirements of the guests. The service goes beyond just food, as it includes premium beverages and a selection of fine wines to complement each dish.

Variety of water toys on board

Guests can enjoy activities such as snorkeling, paddleboarding, kayaking, and even jet skiing. These water toys provide endless opportunities for adventure and exploration, allowing guests to immerse themselves in the crystal-clear waters and vibrant marine life. Whether it's gliding through the waves on a kayak or discovering hidden coves while snorkeling, the inclusion of water toys adds an extra element of excitement and fun to the charter experience.

Wonders of the underwater world

Diving is another exhilarating activity that is often included in a luxury yacht charter experience. With the availability of diving equipment and experienced dive instructors on board, guests can explore the depths of the ocean and discover a whole new world beneath the surface. Whether it's a beginner's dive or an advanced exploration, diving offers an unforgettable adventure and a chance to create lasting memories while on a yacht charter.

Agreement signing & yacht reservation

You will receive a contract for e-signing by e-mail. At the same time we put your favorite yacht on a temporary hold to allow for execution of the agreement and first payment. Once the payment is made, the charter is fully reserved.

Preference sheet

We will email you a link to our preference sheet. To help us provide the perfect charter, please complete the preference chart. This information will be shared with your yacht's crew and used to tailor your charter to your group's wishes.

Shortly before departure, we will also arrange a call with you from the charter crew to discuss all the details of the charter, including the itinerary, menu, water activities, excursions, etc.

Still have questions?

You can contact us and we will answer them

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7901 4th St N, Saint Petersburg, FL 33702
+1 904-800-SAIL (7245)
info@emeraldsail.com

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